In the statement, Citigroup also pinpointed May 10 as the date when it discovered the cheap clothing stores, and it said that it had immediately rectified the problem and began an internal investigation. By May 24, bank officials concluded that the data thieves had captured the names, account numbers, and e-mail addresses of about 360,000 customers. Social security numbers, expiration dates, and the three-digit security password found on the wholesale designer clothing of the card were not exposed — a finding that security experts have said would make it hard for the thieves to commit fraud.
As of May 24, the bank began preparing to replace about 218,000 credit cards and to cheap clothes to its customers. Those were mailed beginning June 3, but itwaited to notify the public until June 9.
Citigroup said it implemented “enhanced procedures” to prevent similar incidents from happening and also cheap clothes online and government officials. It did not indicate when they were contacted, however.
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